Contact

Get in touch.

Whether you want a product demo, a custom GEO audit, a partnership conversation, or just want to share feedback — we read every message and reply within one business day.

Send us a message

Fill out the form and we will route your message to the right team. Fields marked with * are required.

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Reach the right team directly

Prefer email? Use the address below that matches your need. Every inbox is monitored by a human, not a bot.

Sales

Pricing, demos, plans

Want a walkthrough before signing up? Need a custom Agency quote?

sales@aivius.ai
Support

Account & billing help

Login issues, invoices, feature requests, bug reports.

support@aivius.ai
Press

Media & interviews

Data requests, expert commentary, founder interviews.

press@aivius.ai
General

Anything else

Partnerships, careers, feedback, or just saying hi.

hello@aivius.ai
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We reply within 24 hours on business days

Monday–Friday, 9am–6pm across US and EU time zones. Urgent account or billing issues are usually answered same-day. We do not staff weekends or US public holidays.

Other channels

Find us where you already work.

You do not have to wait for email. Reach us on the channels below — we are most active on Twitter and Discord.

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Twitter / X

Product updates, AI search research, and quick support replies.

@aivius →
in

LinkedIn

Company news, hiring updates, and longer-form commentary.

Aivius on LinkedIn →
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Discord community

Live GEO tactics, prompt benchmarks, and peer support from other global brands.

Join Discord →
Where we are

Remote-first. Mailing address in Delaware.

Aivius is a remote-first company. There is no office to visit, and we like it that way — our team works from wherever they do their best work, across the US, China, and Europe.

If you need to send us physical mail — contracts, legal notices, or anything that requires a paper trail — use the address below. Legal correspondence is forwarded to the right team within one business day of receipt.

Aivius, Inc.

123 Delaware Ave

Wilmington, DE 19801

United States · Registered in Delaware

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Three time zones, one team

US
SF · Seattle · NYC
CN
Beijing · Shanghai
EU
Berlin · London · Lisbon
FAQ

Before you ask — quick answers.

Email sales@aivius.ai or use the contact form above and select "Sales". We will schedule a 30-minute call within one business day to walk you through the dashboard, show you live data for your niche, and answer your questions. There is no sales script and no pressure to upgrade.

Aivius is a remote-first company and we do not run a phone support line. All support is handled by email at support@aivius.ai, which lets us route your question to the right engineer and keep a written record of the solution. If a question is better answered live, we will offer a video call.

Select "Partnership" in the contact form or email hello@aivius.ai with a short note on what you have in mind. We work with agencies, resellers, and technology partners — and we are always open to conversations with SEO consultancies and global growth agencies that serve the same brands we do.

Aivius is remote-first with team members across the US, China, and Europe. Our legal mailing address is 123 Delaware Ave, Wilmington, DE 19801, United States. We are registered in Delaware and operate under US law.

Yes. We run a Discord community where customers share GEO tactics, prompt research, and AI search benchmarks. The invite link is available to every active account from inside the dashboard. We also post research and updates on Twitter and LinkedIn.