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Ask about a digital product, a GEO research report, delivery support, refunds, partnerships, or general feedback. We respond within three business days.
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Pricing, demos, plans
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Account & billing help
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Media & interviews
Data requests, expert commentary, founder interviews.
Anything else
Partnerships, careers, feedback, or just saying hi.
We reply within three business days
Email is monitored on business days. Purchase, delivery, and refund questions are handled through the same written support channel so each request remains traceable.
Use a verified Aivius channel.
Email is the official support channel. Product documentation and policies are available publicly on this website.
Email support
hello@aivius.ai handles purchase, delivery, refund, and research-service questions.
Product details
Review the complete Playbook scope, price, license, sample, and delivery terms before purchasing.
View product →Remote-first, with written support.
Aivius is an early-stage remote project and does not operate a public walk-in office or publish an unverified mailing address.
Send purchase, support, privacy, refund, and legal questions to the verified support address below. The seller's verified legal identity is shown in the applicable checkout and order confirmation.
One official support address
Using a written support channel keeps order, delivery, and refund requests traceable.
Before you ask — quick answers.
Email hello@aivius.ai or use the contact form above. We respond to support and purchase questions within three business days.
Aivius is a remote-first company and we do not run a phone support line. All support is handled by email at hello@aivius.ai, which lets us route your question to the right engineer and keep a written record of the solution. If a question is better answered live, we will offer a video call.
Select "Partnership" in the contact form or email hello@aivius.ai with a specific proposal. We do not claim an existing partner network unless a relationship is publicly verified.
Aivius is an early-stage remote project. A physical mailing address is not currently published; the verified seller identity appears in the applicable checkout and order confirmation.